E-Commerce Websites

E-Commerce

E-Commerce refers to the buying and selling of products and services online.

In today's world, it is especially important to have an e-commerce website so that you can reach your potential customers very efficiently.


We strive to make sure that your online store is set up and managed in the most affordable and cost-effective rates 


We provides you with the opportunity to conduct your business online in a user-friendly, safe and trustworthy environment, reassuring you and your customers that transacting online can be secure and lucrative


It includes a robust back-end business management system that allows you to add and manage products, showcase your products, accept online payments via credit card, track stock and MUCH MORE!


We provide cutting-edge SaaS (Software as a Service) which includes a complete online storefront with a back-end eCommerce management system.

We offer competitive pricing; by adopting the most recent technology trends, we are able to keep our pricing as low as possible.

No contracts, no unexpected costs, no catches – simply, technology at its best. It's that easy.



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E-Commerce Features

Manage Your Store

Add products with all the bells and whistles.

Add products and showcase them to the world - in complete detail. Include important product information such as product description, SKU number, shipping cost, SEO tags, stock quantity, vendor type, images and more. Create multiple product variations for each product by creating a product variant type and assigning product variant options to each variant type. E.g. Variant Type 1 = [Colour] with Variant Options = [navy, green, red]; Variant Type 2 = [Size] with Variant Options = [Extra Large, Large, Medium, Small]

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Don’t improvise – categorise..

The dynamic category management tool allows you to organise products into a hierarchy of main categories and sub-categories, providing customers with easy navigation of your online product catalogue.

Intelligent inventory management and tracking.

Monitors the stock levels of all your products. Simply set the initial stock level and it will continuously update it based on products added, sold or returned. Keep up to date with stock levels of any product by viewing its stock tracking table. Enable the low stock level alarm feature and ensure that your store never runs out of stock!

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Process orders effortlessly and efficiently.

You can action the following processing steps at your fingertips: Track orders. Mark orders as ‘PAID’ if the customer has made an EFT payment. Mark orders as ‘SHIPPED’ once you have received payment and are ready to proceed with delivery. It will send an automated confirmation email to the customer with the corresponding tracking number.

Order cancellation – no problem!

Need to cancel an order that a customer made? We make this extremely easy with it’s step-by-step cancellation process whereby you can monitor and track each of the following order cancellation steps : ① order initiated → ② goods returned → ③ customer refunded → ④ stock replenished and order cancelled. The application of each step will depend on the status of the order at time of cancellation.

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Easy and secure checkout for your customers.

Our payment and checkout interface provides your customers with up to three payment options including credit card, EFT and cash on delivery (COD). Credit card payments are securely handled with Payfast credit card payment gateway. Payfast is PCI compliant giving your customers peace of mind when making online purchases via your store.

Tax or no tax?.

Confirm whether or not you are a V.A.T (Value Added Tax) vendor via the tax settings page. It will then calculate the tax for each product and display it as a separate line item on the order page during checkout.

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Going the extra mile for your customers.

The customer management feature provides an overview of all of your customers. You have the option to view /edit customer details, view latest purchases, and monitor regular customers. With all this inside info, you can also determine which customers are spending the most and perhaps offer them loyalty benefits!

Cutting-edge shipping calculator.

Create shipping classes and methods to organise and group similar size/weight products. Our shipping algorithm does all of the work for you and calculates the total shipping cost for your customer at checkout. Reward your customers by activating the free shipping option if a customer spends over a specified amount of Rands. Or create an Internet Express backend account and offer your customers real time shipping costs upon check out. Internet Express backend system will automate the entire process giving you more time to focus on your business.

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Analytics And SEO

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SEO features that help you climb to the top.

Build your online store and have peace of mind that your website is SEO - (Search Engine Optimisation) friendly. SEO helps you increase your chances of achieving a high search rank status on popular search engines, like Google and Bing – making your online store easily locatable when customers type in the relevant search keywords or phrases. Our eCommerce model adopts best SEO practices including: Custom meta tags and descriptions. Custom page titles for each product Alternative text for images. SEO friendly URLs. Ultra fast web page loading times.

Google Analytics integration – To have this setup please send an email to charlene@merlindesigns.co.za for a quote

With Google Analytics you can monitor your website’s daily activity, including: Number of unique site visitors. Most popular pages. Site visitors’ country/region of residence. Channels that are driving traffic to your online store. It allows you to easily integrate Google Analytics code into your web page in order to generate detailed statistics about your online store.

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Domain, Hosting & Email

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Your name, your domain.

Receive your own custom domain name (e.g. www.MyStoreName.co.za) when you sign up for one of our paid packages. This domain name will always remain your property. Should you ever choose to leave Merlin Designs, your domain name will go with you. If you already have an existing domain name, we will gladly assist you with transferring it to our server and linking it to your store.

Secured Browsing for your Customers

Every Store is equipped with its own Secure Sockets Layer (SSL) certificate which ensures that all data shared between web server and your customers is encrypted. This mitigates the risk of sensitive information such as personal details, credit card information etc. being accessed by unscrupulous individuals.

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Custom email addresses.s

Enhance your corporate identity with up to five custom email addresses – e.g. sales@MyStoreName.co.za. Each email address includes an online webmail account, which allows you to access emails from any PC with an internet connection. If, of course, you wish to set up your email account using Outlook or another email client, sure thing - we will provide you with all of the necessary server details and assistance to do this.

Safe and secure hosting.

To be the best, you have to work with the best – so we have partnered with South Africa’s most robust and reliable hosting service, offering a Network Uptime of 99.9% to ensure that your website never goes down. Our super fast servers minimise web page loading time, enhancing website performance, which means: happy surfing = happy customers. We provide you with an ALL-IN-ONE hosted solution that includes hosting of five email accounts, a domain name, website builder and eCommerce store featuring a database-driven Content Management System (CMS). That’s right – your online store and all its data have one secure home!

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Contact Us For A Quote